Frequently Asked Questions

Answer: Additional help is available by going to www.FabricLink.com.
We use steam (hot water), pressure and a cleaning solution to deep clean carpet down to the backing. The soil as well as the solution is removed immediately using strong suction. Steam cleaning is the most effective method of carpet & upholstery cleaning.
No, it is not really steam. Steam is a term used in the carpet and upholstery cleaning industry. We use hot water heated to the appropriate temperature for the most effective cleaning.
With the shampoo method detergents are applied to the surface with a rotary machine. The drawback to this type of cleaning is that it is just a surface cleaning. The other major disadvantage is shampooing leaves a residue on the surface of the carpet. This residue actually attracts more dirt and may, in some cases, damage the fiber.
Steam cleaning, also know as hot water extraction, cleans deep down into the carpet. The carpet is injected with hot water and cleaning solution. Both the water and solution are completely removed by a powerful vacuum leaving no residue to attract more dirt.
Most of the water is extracted from the carpet during the cleaning process. When finished, the carpet will be damp. You may walk on the carpet immediately after they are cleaned, however, we strongly recommend you wear clean slippers or shoes. Avoid wearing street shoes until the carpets are completely dry to prevent re-soiling. Please allow approximately 6 to 12 hours for drying.
No, water will not ruin carpet. Today carpet is manufactured to be water resistant. In addition, 95% of the water used during the cleaning process is removed by our powerful vacuum.
The cleaning process will remove most spots and stains. We carry additional specialized products for stubborn stains and in most cases we have good results. Unfortunately, we cannot guarantee we will remove all spots and stains. However, we do guarantee that if we cannot remove a spot or stain no other cleaner will be able to remove it.

If you have a question we have not addressed, please feel free to CONTACT US for additional information. We will be happy to assist you.

What Our Customers Say

“I have been using Cahill’s for the past few years and I love it when they come! Our carpets look fabulous! Not to mention, the owner, Bill, is such a nice guy and gives great recommendations on what to do! We got our furniture cleaned and it was a game changer! I highly recommend them!”
“Cahill's Carpet and Upholstery is not only efficient, thorough and reasonably priced but the owner and his employees are a great team. This top rate service stems from the the top, Bill Cahill. He cares about his customers and makes sure the customer is completely satisfied with his service. His carpet cleaning and dryer vent service is detailed , quality service. When he cleaned out our dryer vents he made sure it was completely cleaned out because he was concerned about our safety and efficiency of our dryers. He even took pictures to show us the build up of the lint I highly recommend Cahill's Carpet and Upholstery for your home or your business.”
“I have cleaned carpets and furniture with Cahill’s for more than 25 years, and I wouldn’t use anyone else. They are absolutely the best: careful and thorough, reasonable prices, and a pleasure to deal with. When we flooded, they were also there to clean up and dry out our basement—a major gift to have someone that we trusted to take charge of the remediation. I recommend Cahill’s wholeheartedly.”

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