Carpet and Cleaning FAQs | Get Answers to Common Questions

Got Questions?

Here are some popular questions & answers
about our cleaning services.
  • What is the difference between the shampoo method and steam cleaning?

    Shampoo method detergents are applied to the surface with a rotary machine. The drawback to this type of cleaning is that it is just a surface cleaning. The other major disadvantage is shampooing leaves a residue on the surface of the carpet. This residue actually attracts more dirt and may, in some cases, damage the fiber.

  • Is it really steam?

    No, it is not really steam. Steam is a term used in the carpet and upholstery cleaning industry. We use hot water heated to the appropriate temperature for the most effective cleaning.

  • What is steam cleaning? Is it better?

    We use steam (hot water), pressure and a cleaning solution to deep clean carpet down to the backing. The soil as well as the solution is removed immediately using strong suction. Steam cleaning is the most effective method of carpet & upholstery cleaning.

  • Is there any other source available for helping answer questions about products to remove specific stains?

    Additional help is available by going to www.FabricLink.com.

  • How long will it take to dry?

    Most of the water is extracted from the carpet during the cleaning process. When finished, the carpet will be damp. You may walk on the carpet immediately after they are cleaned, however, we strongly recommend you wear clean slippers or shoes. Avoid wearing street shoes until the carpets are completely dry to prevent re-soiling. Please allow approximately 6 to 12 hours for drying.

  • Will water ruin my carpet?

    No, water will not ruin carpet. Today carpet is manufactured to be water resistant. In addition, 95% of the water used during the cleaning process is removed by our powerful vacuum.

  • Can you remove spots & stains?

    The cleaning process will remove most spots and stains. We carry additional specialized products for stubborn stains and in most cases we have good results. Unfortunately, we cannot guarantee we will remove all spots and stains. However, we do guarantee that if we cannot remove a spot or stain no other cleaner will be able to remove it. If you have a question we have not addressed, please feel free to CONTACT US for additional information. We will be happy to assist you.

  • My carpet was cleaned, and now it has bubbles or ripples in it. What caused this?

    The carpet may have been improperly stretched or dried after cleaning, causing the bubbles or ripples to form.

  • Do you guarantee removal of all spots or stains in the carpet?

    We cannot guarantee the complete removal of all spots or stains from the carpet. The success of stain removal depends on multiple factors.

  • What method do you use for carpet cleaning?

    We utilize hot water extraction, a highly effective method, for carpet cleaning.

  • How do you guarantee customer satisfaction with carpet cleaning?

    We ensure customer satisfaction through our thorough cleaning process and by addressing any concerns or issues that may arise during or after the service. Your satisfaction is our priority.

  • Will carpet cleaning get rid of fleas in my carpet?

    Carpet cleaning may help reduce the number of fleas in the carpet, but it might not eliminate them entirely. Consider combining cleaning with appropriate pest control methods for better results.

  • How does your deodorizer work to remove odors?

    Our deodorizer neutralizes odors by breaking down odor-causing molecules in the carpet fibers. This helps eliminate the source of the odor, leaving your carpet smelling fresher.

  • Why should I have my air ducts cleaned?

    Having your air ducts cleaned improves indoor air quality by removing dust, allergens, and contaminants. It can also enhance the efficiency of your HVAC system and promote a healthier living environment.

  • How do you clean area rugs?

    We clean area rugs through a gentle yet thorough process that involves dusting, vacuuming, and specialized cleaning solutions. The rugs are carefully washed and rinsed, then dried in a controlled environment to maintain their quality.

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    Cahill's Carpet & Upholstery Cleaning is a Top-rated Carpet and Upholstery Cleaning Company

    Our expertise has been honed through comprehensive training in both traditional cleaning services and eco-friendly organic cleaning
    methods, complemented by our exceptional customer care which has solidified our professional standing in the industry.

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